I'm Chandni!

Senior Product Designer designing enterprise and SaaS products. I spend most of my time untangling complex workflows and making trade-offs between usability, constraints, what will actually work long-term across teams and systems.

What I bring

Systems & interaction design

I design scalable design systems, components that bring consistency and clarity cross complex edge cases helping teams scale design decisions across features.

User research & validation

I engage with users, stakeholders, and data to understand how products are actually used. Validating assumptions, uncovering gaps, and informing decisions throughout the design process.

Stakeholder alignment

I collaborate early and often, aligning stakeholders, facilitating discussions, and ensuring design plays a role in shaping decisions, not just delivering outputs.

How I Work

01

Start with what’s actually breaking

Before designing anything, I look at where the system is failing in real usage—handoffs, edge cases, workarounds, and dependencies. Most problems aren’t in the main flow, they show up in the gaps.

02

Systems & interaction design

I speak with users, ops teams, and stakeholders—but I pay closer attention to what they do than what they say. Real workflows, shortcuts, and friction points usually tell a different story.

03

Design for complexity, access, and scale

I design beyond happy paths—focusing on states, edge cases, and system behavior. Accessibility is part of this thinking, not an afterthought—ensuring products are usable across different contexts, abilities, and constraints.

04

Keep experimenting

Everything I create is subject to change and experimentation. Not everything will work, but it's worth trying - and learning from what doesn't.

Let's Talk

If you're building something that carries real operational weight and you need someone who can hold the full system in their head while keeping the human experience in frame — I'd like to hear about it.